Transcript for this weeks message
Welcome to part two of this series on communication.
Today's subject is knowing what to communicate. As simple as this sounds, the truth is, one of the biggest reasons for poor communication and misunderstandings is our failure to actually ask ourselves this question.
What is it I want to communicate? The first step is getting clarity. It's important not to make assumptions. Never assume that because, in your opinion, you implied something that it was understood. This will always get you in trouble. For example, if someone asks you to go to dinner on Friday night and you say, "I'm not sure how late I'll be working on Friday," do not assume that you've communicated anything other than what your words actually are. You didn't communicate that you'll check your schedule or get back to them. You didn't communicate that you'll let them know. You didn't communicate that you wanted to go or that you did not want to go. You didn't communicate that you're interested. You shouldn't assume that you communicated anything other than what your words said.
You did not directly answer the question. What you said may have been taken as unrelated. You may have not even given a clue as to whether or not you want to go to dinner. These kinds of indirect answers are a perfect setting for miscommunications and eventually hurt feelings. And by the way, why are you expecting someone to come up with something inside your head that you've given them no clue as to what you mean with your words?
They're not Sherlock Holmes and you're not the mystery murderer. So, quit dropping clues and tell them what you're talking about. Use your words. Let's come back to the point here. Think about what you want to communicate and ask yourself what the best way is to say it. The main point about knowing what to communicate is being intentional with your words. It doesn't have to be a lot of words and as a matter of fact, the number of words has nothing to do with the clarity of the communication. The way to get good at this is to begin to develop a habit of asking yourself, "What do I want to communicate? What do I want to be understood?" Ask yourself that question, answer the question, then make the communication.
In the beginning, you may be correcting a lot of communications that you've already made, and that's okay. You don't have to get it right the first time. It's not so important that your communications are clear initially. It is important that you recognize when they are unclear, and that you go back and clear them up. Develop the habit of asking yourself what it is you want to communicate. This is a little question that is enormous. If you get in the habit of routinely asking yourself this question, you will save countless amounts of time, energy, and negative feelings.
The last thing I want to communicate with you today is that You Are Destined For Greatness.
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